Shipping policy

We are committed to delivering your orders in a timely and reliable manner. All orders are processed and shipped within 1-2 business days, excluding weekends and holidays. Shipping times may vary depending on your location and the shipping method selected at checkout.

Domestic Shipping:

We offer free standard shipping on all orders within the United States. Standard shipping usually takes 3-5 business days for delivery. We also offer expedited shipping options at an additional cost, which can be selected at checkout.

International Shipping:

We offer international shipping to select countries at an additional cost. International shipping times vary depending on your location and the shipping method selected at checkout. Please note that international customers are responsible for any additional customs fees or taxes that may be incurred.

Order Tracking:

Once your order has shipped, you will receive a confirmation email with your tracking number. You can track your order by clicking on the tracking link in the email or by logging into your account on our website.

Delivery:

We are not responsible for any lost or stolen packages once they have been shipped. If you have any concerns about the delivery of your order, please contact the shipping carrier directly.

Shipping Rates:

Shipping rates are calculated at checkout based on the shipping destination, shipping method, and the weight and size of the products in your order.

Returns:

We do not offer returns on any products unless they are defective or damaged upon arrival. If you receive a defective or damaged product, please contact us within 7 days of delivery to arrange for a replacement or refund.

If you have any further questions or concerns about our shipping policy, please feel free to contact us at support@bankai-world.com.