Privacy policy
Introduction
Welcome to Bankai World. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our store or make a purchase.
Information We Collect
Personal Information
When you visit our store, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the site, and how you interact with the site.
When you make a purchase or attempt to make a purchase through the site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as "Order Information."
Payment Information
We use PhonePe for payment processing. PhonePe does not store card details, ensuring the safety and security of your payment information.
Cookies
We use cookies and similar tracking technologies to track the activity on our service and hold certain information.
How We Use Your Information
We use the information we collect in the following ways:
- To fulfill any orders placed through our site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
- To communicate with you, particularly regarding order updates and support.
- To screen our orders for potential risk or fraud.
- To provide you with information or advertising relating to our products or services, in line with your preferences.
- To improve our store and services.
Sharing Your Information
We only share your information with third-party providers to the extent necessary for them to perform services on our behalf, such as processing payments, delivering orders, or providing analytics.
However, specific third-party service providers, like payment gateways (such as PhonePe) and other payment processors, have their own privacy policies concerning the information we must provide for transaction processing. We recommend reviewing their privacy policies to understand how your information is managed by these providers.
Be aware that some providers may be located in or have facilities in jurisdictions different from yours or ours. Therefore, if you engage in transactions involving these third-party services, your information may be subject to the laws of the jurisdictions where these providers or their facilities are located.
Once you leave our store’s website or are redirected to a third-party website or application, this Privacy Policy no longer applies.
Data Security
We take reasonable steps to protect your Personal Information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at support@bankai-world.com.